Our Values

24 hour Person centred care, call us we are at your service

What We Believe

Respect and Dignity

We believe that it’s important to understand clients' needs, treating them with respect and in a professional manner.

Commitment to Quality of Care

We prioritise quality and this should not be compromised. This is dependent on feedback from our clients and staff.


We aim to make people feel valued and that their concerns are important to us. Our team is empathetic and you can always rely on them.

What We Believe

Improving Lives

Enabling our service users to have a sense of appreciation and satisfaction of the service provide. 1st Link Medical endeavours to improve the health and wellbeing of patients, communities, and its staff through continuous training, development, and excellence in care.

Everyone counts

No one should be discriminated or disadvantaged, and everyone should be treated with equal respect and importance. We seek to keep all human rights available to both client and staff.

To learn more about our excellent care workers, contact us, in Coventry, West Midlands.

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